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This homeowner in Longmeadow, MA reached out to us stating that she needed a new bulkhead door. She stated that hers was broken, and she needed it replaced.
We were able to help this customer. We installed a beautiful new bulkhead door. We caulked around the edges and installed flashing behind the door to ensure a tight fit. Now, this homeowner has a new, beautiful bulkhead door that will look nice for years to come!
This homeowner in Longmeadow, MA called us hoping that we would be able to help him with his home. It was having a consistent water problem that was not being helped by their current mitigation system. When our Home Comfort Specialist came out to the home, he noted that the biggest issue they were having with actual water in the home was because it was coming in through their open window wells. Open metal window wells let leaves and debris collect in them, blocking light to the basement. Rain gets in, and water from over flooding gutters cascades into the window wells. Weeds grow in the window wells since they have no bottom, and mud splashes up against the window glass. And let’s face it - they are ugly! Results - Constant maintenance, far less natural light to the basement, and they are ugly!
We had the perfect solution for this customer -- the SunHouse™ Basement Window Enclosure! The window enclosure is a bright color and has a bottom to reflect much more light into the basement. The bottom prevents weeds from growing and mud doesn’t splash against the windows. SunHouses™ have a sturdy matching clear cover to keep rain and leaves out, and it keeps the wind from blowing against the windows.
This homeowner in Longmeadow, MA called us hoping that we would be able to help him with water that was in his basement. When our Home Comfort Specialist came out to the home, he identified multiple things in addition to the water that the homeowner stated they wanted help fixing. One of these things was the fact that the basement did not have any insulation in it.
We had the perfect solution for this customer. In this solution, we spray foam the rim joist in the basement in order to seal and insulate it. The "rim joist" is the perimeter of the floor framing system along the exterior of the home. Two part expanding spray foam is installed on the rim joist and over the sill plate to seal all air leaks from the outside and insulate this important area of the home. Our spray foam has a high insulation value per inch of R7, and because it expands, it seals all cracks and gaps and joints where air from the outside enters the home. Results - warmer floors, less drafts, more comfortable rooms, the house is easier to heat and costs less to heat, less summertime condensation on cold basement surfaces.
This homeowner in Longmeadow, MA called us saying that her basement had water in it, as well as mold and musty odors. She had a sump pump, but it was not working effectively.
In order to help this customer, we first had to remove the ineffective sump pump and the pipes that were attached to it. We then set to work replacing it. We replaced it with our TripleSafe™ sump pump. This sump pump features three pumps! The first pump is a 1/3 hp, cast iron Zoeller pump that can pump up to 2200 gallons per hour, 8 feet high. Should the first pump fail or not be able to keep up with the temporary heavy flow of water, a 1/2 hp AC back-up pump on a separate discharge line can pump 3900 gallons of water per hour. If the power fails, then a third, battery operated "UltraSump" pump automatically pumps up to 12,000 gallons of water out of the basement.
Now, this homeowner will have peace of mind that she has three pumps keeping her basement dry!
This homeowner in Montague, MA called us about her "exterior overhang", which had insulation falling out of it. When our Home Comfort Specialist came out to the home, he found that the homeowner had the underside of her bedroom floors exposed, and the insulation was no longer doing its job. Some homes or additions are designed with floors that have the outside air under them. Other times a home or addition was originally used as a summer home or “three season room”, and was converted to all season heated space later. When the outside air flows under a floor it feels very cold and uncomfortable in the winter - especially with ceramic tile, linoleum or laminate floors. Since the floor is the surface of the room we are in contact with most, it’s very important to fix, in order to be comfortable. There are two issues - air leakage through the floor, and conductive heat loss through the floor, because heat moves from more to less through solid materials. Even if there is fiberglass batt insulation in the floor, because it sags down away from the sub floor, the same outside air gets over it (“thermal bypass”) rendering it useless. Mold on the floor joists and sub floor is also a concern. Results - cold floors, drafts, uncomfortable rooms, greater overall home air leakage rate, higher fuel and electric bills.
We had the perfect solution for this customer. In this solution, SilverGlo™ foam insulation board is installed across the bottom of the floor joists with special long screws and 3” washers, SilverGlo™ is expanded polystyrene foam with graphite infused into the foam, which bumps up the insulation (“R”) value by 24% over standard EPS foam. Further, SilverGlo™ has a radiant barrier to reflect heat, so the insulation isn’t doing all the work by itself. All seams are sealed. If necessary a skirt board can be installed around the perimeter of the insulation so the edge is not visible. The skirt board may require painting after we are complete. Result - Much warmer floors, less drafts and more comfortable rooms, quieter home, lower fuel and electric bills.
